Q: Who uses ecConnect: my council or my providers?
ecConnect (https://ecconnect.denverearlychildhood.org/auth/login) is the front-end portal that connects to Sugar. It was built primarily to give providers a portal to submit, manage, and view their QI requests, as well as register for trainings, see their documents, and submit Help Desk questions.
ecConnect is more automated and easier to use than Sugar. If you’re submitting a simple request for learning materials or professional development, you may want to do that via ecConnect, rather than creating a new request from within Sugar. In Sugar, you (council staff who have a Sugar login) can set up and activate ecConnect for providers and/or your council staff. Check out the Sugar Guides section for how-tos.
Keep in mind that your login – your username and password – to Sugar may be different from your login to ecConnect.